Privacy Policy and Cookies

Last updated: 02.09.2025

1. General Provisions

This Privacy Policy describes the procedure for processing and protecting personal data of users of the Chill and Pill service. By using our website and service, you confirm your agreement with this Policy.

2. Data We Collect

We may process the following types of data:
- Email address - used for authentication, communication, and notifications.
- Text entries (thoughts, notes, etc.) submitted by the user within the service.
- Cookies and technical data (IP address, browser information, device information) for analytics and website performance improvements.
- Voice recordings - processed exclusively through the third-party service ElevenLabs (https://elevenlabs.io). We do not store or retain voice data on our own servers.

3. Purpose of Data Processing

We use the collected data for the following purposes:
- operation and improvement of the service,
- communication with users,
- analytics and statistics (through cookies and third-party tools such as Google Analytics).

4. Processing of Voice Data

- All voice recordings are processed by the third-party service ElevenLabs.
- We transmit the recordings to ElevenLabs for processing and receive the result.
- The storage and protection of voice data is the responsibility of ElevenLabs in accordance with their Privacy Policy (https://elevenlabs.io/privacy).

5. Cookies

We use cookies to:
- ensure the correct operation of the website,
- analyze user behavior,
- personalize content.
Users may disable cookies in their browser settings, but some website functions may not operate properly as a result.

6. Sharing of Data with Third Parties

- We do not sell or share personal data with third parties without user consent.
- Exceptions: third-party services used for processing (e.g., ElevenLabs, analytics systems).

7. User Rights

Users have the right to:
- request deletion or modification of their personal data,
- withdraw consent for data processing,
- restrict the use of cookies.
To exercise these rights, please contact us at: hello@chillandpill.com.

8. Data Protection

We take technical and organizational measures to protect information from unauthorized access, alteration, disclosure, or destruction.

9. Contact Information

For all questions related to the processing of personal data, please contact us:
Email: hello@chillandpill.com